Terms of Service
The terms that apply when you use our website and request service online.
Effective October 15, 2026
Agreement
These terms apply to your use of palmplumbinganddrain.com, operated by Palm Plumbing and Drain LLC ("Palm," "we," "us"). By using the site, you agree to them. If you do not agree, please do not use the site.
Information on this site
The content on this site is general information about our services. It is not a quote, inspection or professional diagnosis of your plumbing. Every home is different, and our technician will confirm what your system needs in person.
Booking and service
Requesting an appointment online, by phone or by text is a request for service. Your appointment is confirmed when we confirm the date and time with you.
The scope and price of any work are set out in the written estimate or work order you approve before work begins, in line with The Written Promise™. The Palm Pledge™ 365-day workmanship guarantee applies as described in the documents you receive at the time of service. Those documents govern the service itself, and they take priority over anything on this website.
Acceptable use
Please do not misuse the site. That includes trying to disrupt it, access it without permission, copy it in bulk, or use it for anything unlawful.
Our content
The Palm name, logo, Palm Certified™, The Written Promise™, The Palm Pledge™, The Clean Exit Standard™, Know Before They Knock™ and the text, photos and design of this site belong to Palm. You may not use them without our written permission.
Third-party services
Some features are provided by other companies, such as Housecall Pro for online booking. Their terms and privacy policies apply when you use them. We are not responsible for content or services we do not control.
Disclaimer
We work to keep this site accurate and available, but it is provided "as is." We do not guarantee it will always be error-free or uninterrupted.
Limitation of liability
To the extent allowed by law, Palm is not liable for indirect or consequential damages arising from your use of this website. Nothing in these terms limits any right you have under the written agreement for work we perform, or any right that cannot be limited by law.
Governing law
These terms are governed by the laws of the State of Florida. Any dispute about this website will be handled in the state or federal courts located in Palm Beach County, Florida.
Changes
We may update these terms from time to time. The effective date at the top shows when they last changed.
Contact us
Questions about these terms? Call (561) 877-2229, email palmplumbinganddrain@gmail.com, or write to Palm Plumbing and Drain LLC, 3020 SW 14th Place, Suite 1, Boynton Beach, FL 33426.
Questions about these terms?
Call our office Monday to Friday, 8am to 5pm, or Saturday 9am to 1pm. A real person will help.
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