Why homeowners choose Palm
Every plumber says they are the best. We built a system to prove it. Six standards, in writing, backed by a 365-day guarantee.
What sets us apart
The difference between a plumbing company and a premium home service is the standard. Here is what that standard looks like at Palm.
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The guarantee every other plumber avoids
Most plumbers offer a 30-day parts warranty if they offer anything at all. The Palm Pledge™ covers all service work and labor for a full 365 days. If our workmanship does not hold for a full year, we return and make it right at no charge. No exceptions, no fine print, no phone tag.
365 days on all service work and labor
Covers workmanship, not just parts
We return at no charge if our work is the cause
You know exactly who is coming before we arrive
Inviting a stranger into your home is the part of calling a plumber that nobody talks about. We do. Before every Palm visit, you receive your technician's name, photo, and live arrival time. You can see exactly who is pulling into your driveway before we knock. No surprises, no guessing.
Technician's name and photo sent before arrival
Live ETA so you can plan your day
Every technician is background-checked and Palm Certified™
The quote is the bill. That is the entire policy.
Before any work begins, we put your full price in writing. Not a ballpark. Not a range. The exact number. When the job is done, the bill matches the quote. It does not change because the job took longer, required a different part, or was more involved than expected. The Written Promise™ means what it says.
The only trace we leave is the fix
Shoe covers go on before we cross your threshold. Drop cloths protect your floors and surfaces while we work. When the job is done, we remove all debris, wipe down the work area, and do a walk-through before we leave. Your home is not a job site. We treat it like that from the moment we arrive.
Shoe covers on entry, every time
Drop cloths throughout the work area
Full cleanup and walk-through before we leave
Licensed, vetted, and trained for your home, not just your pipes
Florida requires a plumbing license. Palm requires more. Every technician on our roster is state-licensed under CFC1431022, fully insured, background-checked, and trained on how to conduct themselves inside a home, not just how to fix a pipe. Palm Certified™ means the person we send has been evaluated on both.
State-licensed under FL CFC1431022
Background-checked before entering your home
Trained on technical craft and in-home conduct
Licensed and insured
Florida-certified plumbers on every job, FL Lic. #CFC1431022. Your home and our work, both fully covered.
5.0 stars on Google
Not a single homeowner has rated us lower. That is the standard, not the exception.
24/7 emergency response
Plumbing doesn't wait. Neither do we.
Serving Palm Beach & Broward County
Local knowledge, local speed, local commitment.
Five moments where most plumbers go silent. We don't.
Every Palm job runs through five communication touchpoints. Not because we have to. Because the homeowner deserves to know what is happening at every stage of the job they called us for.
Initial consultation
Post-service follow-up
Ongoing support
Ready to experience
the Palm difference
Call and a real person will schedule your visit, answer your questions, and tell you exactly what to expect.