Why homeowners choose Palm

Every plumber says they are the best. We built a system to prove it. Six standards, in writing, backed by a 365-day guarantee.

FL Lic. CFC1431022 · Same-day service

Palm technician opening the cab door of job site equipment
The difference

What sets us apart

The difference between a plumbing company and a premium home service is the standard. Here is what that standard looks like at Palm.

Arrives on time, within your window
Always
Pricing locked in writing before work begins
Always
Technician name and photo sent before arrival
Always
Leaves home clean with shoe covers and drop cloths
Always
Licensed, insured, verified
Background-checked technicians
Full Palm Beach County coverage
365-day guarantee on all labor
Arrives on time, within your window
Varies
Pricing locked in writing before work begins
Rarely
Technician name and photo sent before arrival
Never
Leaves home clean with shoe covers and drop cloths
Rarely
Licensing and insurance unclear
Training standards vary widely
Service area often limited
Business hours only
Palm Pledge™

Our work, guaranteed for 365 days

The Palm Pledge™ covers all service work and labor for a full 365 days, signed and in writing. If our workmanship doesn't hold for a full year, we return and make it right at no charge.

365 days on all service work and labor

Covers workmanship, not just parts

We return at no charge if our work is the cause

Aerial view of a coastal Palm Beach County neighborhood
Palm technician working on a water line at a job site
Know Before They Knock™

You know exactly who is coming before we arrive

Inviting a stranger into your home is the part of calling a plumber that nobody talks about. We do. Before every Palm visit, you receive your technician's name, photo, and live arrival time. You can see exactly who is pulling into your driveway before we knock. No surprises, no guessing.

Technician's name and photo sent before arrival

Live ETA so you can plan your day

Every technician is background-checked and Palm Certified™

Written Promise™

The quote is the bill. That is the entire policy.

Before any work begins, we put your full price in writing. Not a ballpark. Not a range. The exact number. When the job is done, the bill matches the quote. It does not change because the job took longer, required a different part, or was more involved than expected. The Written Promise™ means what it says.

Palm technician greeting a homeowner at the door
Technician in shoe covers stepping into a home
Clean Exit Standard™

The only trace we leave is the fix

Shoe covers go on before we cross your threshold. Drop cloths protect your floors and surfaces while we work. When the job is done, we remove all debris, wipe down the work area, and do a walk-through before we leave. Your home is not a job site. We treat it like that from the moment we arrive.

  • Shoe covers on entry, every time

  • Drop cloths throughout the work area

  • Full cleanup and walk-through before we leave

Palm Certified™

Licensed, vetted, and trained for your home, not just your pipes

Florida requires a plumbing license. Palm requires more. Every technician on our roster is state-licensed under CFC1431022, fully insured, background-checked, and trained on how to conduct themselves inside a home, not just how to fix a pipe. Palm Certified™ means the person we send has been evaluated on both.

  • State-licensed under FL CFC1431022

  • Background-checked before entering your home

  • Trained on technical craft and in-home conduct

Palm technician talking with a homeowner
Palm Plumbing & Drain van and hydro jetting trailer outside the shop

Licensed and insured

Florida-certified plumbers on every job, FL Lic. #CFC1431022. Your home and our work, both fully covered.

5.0 stars on Google

Not a single homeowner has rated us lower. That is the standard, not the exception.

24/7 emergency response

Plumbing doesn't wait. Neither do we.

Serving Palm Beach & Broward County

Local knowledge, local speed, local commitment.

Palm Plumbing & Drain van parked outside a home
5-Touchpoint System™

Five moments where most plumbers go silent. We don't.

Every Palm job runs through five communication touchpoints. Not because we have to. Because the homeowner deserves to know what is happening at every stage of the job they called us for.

Initial consultation

Post-service follow-up

Ongoing support

Ready to experience

the Palm difference

Call and a real person will schedule your visit, answer your questions, and tell you exactly what to expect.